Refund Policy
This refund policy explains how PerimeterEye handles preorder deposits, hardware reservations, and subscription activation during early deployment.
Focus: PerimeterEye refund policy
Static cameras record. PerimeterEye responds.
Traditional floodlights turn on. PerimeterEye tracking spotlights are designed to move with the target.
Local AI enables faster on-property workflows and intelligent spotlight control.
Built for customers reviewing preorder terms.
PerimeterEye is designed to detect suspicious activity before it reaches the door. The system can be configured around property layout, camera visibility, lighting conditions, hardware needs, privacy preferences, and response workflows.
It is especially useful for driveways, gates, garages, side entrances, private roads, detached structures, parking areas, and high-value residential properties where generic camera alerts do not provide enough context.
What the system can combine
Preorder deposits
Deposits are refundable before shipment or activation. If hardware has not shipped and service has not activated, customers may request cancellation and deposit review through PerimeterEye support.
Once hardware ships, installation is scheduled, or service activates, refund eligibility may depend on the specific package, hardware, subscription, and work already completed.
Hardware and software timing
Deployment dates are estimates and may change as hardware, software, and onboarding capacity become available. Final configuration may depend on site layout, camera compatibility, network access, and selected deployment model.
Questions about PerimeterEye refund policy
Does PerimeterEye guarantee crime prevention?
No. PerimeterEye provides AI-assisted detection, alerting, deterrence workflows, and visibility. No security system can guarantee prevention of every crime, intrusion, or incident.
Can PerimeterEye work with existing cameras?
In many cases, yes. Compatibility depends on the camera, NVR, network access, and stream availability. PerimeterEye can also be installed with new cameras when coverage needs to be improved.
Why is Local AI recommended for serious properties?
Local AI runs detection on-site, which can support faster response, stronger privacy controls, intelligent spotlight workflows, and more property-specific escalation rules.
Can PerimeterEye use tracking spotlights?
Yes, with compatible PerimeterEye Intelligent Tracking Spotlights. Traditional floodlights turn on in one fixed direction. PerimeterEye tracking spotlights are designed to move with a detected target when supported by the selected deployment.
Reserve a PerimeterEye setup.
PerimeterEye will review your property layout, likely coverage zones, deployment model, hardware needs, and onboarding steps before shipment, installation scheduling, or activation.