Question 1

What actually gets installed at my property?

Accepted Answer

A complete system: the PerimeterEye Brain (a compact on-site AI appliance), 4K AI security cameras, tracking spotlights, a 130 dB siren/voice unit, a doorbell video intercom with NFC access cards, and a wall panel command center — plus the iOS app on your phone. Everything is designed for easy self-installation with full in-depth instructions after purchase, and the system calibrates itself to your property. Prefer a pro? After purchase you'll get a list of installers in your area familiar with PerimeterEye, plus a pre-filled job spec to send them — you hire and pay them directly, and no money is exchanged between PerimeterEye and any installer.

Question 2

Does it work with my existing cameras?

Accepted Answer

In many cases, yes. The Brain works with many existing IP and PoE cameras that provide RTSP or ONVIF streams. During your property review we check your current system — compatible cameras can be kept, and hardware is only added where coverage or response needs it.

Question 3

What happens when something suspicious is detected?

Accepted Answer

The system escalates in steps, each following your property mode: PerimeterEye AI verifies the activity and assigns a threat level. A tracking spotlight aims at the target and follows it. The AI speaks directly to whoever is in frame through the camera speaker — or you talk live yourself. If the threat persists, the 130 dB siren activates and you get priority alerts with live video. You can watch, talk, or take manual control at any point.

Question 4

Does it still work if my internet goes out?

Accepted Answer

Yes — that's the point of the on-site Brain. Live view on the wall panel, continuous recording, instant rewind, siren, and spotlights all keep working. Remote access from your phone resumes when connectivity returns.

Question 5

Will I get spammed with motion alerts?

Accepted Answer

No. Every detection is AI-verified and classified first — deliveries, residents, familiar vehicles, and routine activity are organized quietly into your timeline. Alerts are reserved for things that actually warrant your attention, and you control the sensitivity.

Question 6

Can I talk through the cameras?

Accepted Answer

Yes. Two-way talk works from the iOS app and wall panel on any camera with a speaker. You can also type a message and have the system speak it, or let the AI address visitors and intruders directly on its own.

Question 7

How far back can I review footage?

Accepted Answer

Instant rewind lets you scrub back the last several minutes on any camera immediately. Beyond that, continuous recordings are stored locally for weeks (depending on configuration) with a visual timeline, and important events are AI-tagged and searchable.

Question 8

Does PerimeterEye guarantee crime prevention?

Accepted Answer

No. PerimeterEye provides advanced detection, deterrence, alerting, and evidence tools that improve visibility and response speed — but no security system can guarantee prevention of all incidents.

Question 9

Is this only for homes?

Accepted Answer

No. PerimeterEye deployments cover: Luxury homes and private estates. Car collections and vehicle storage. Short-term rentals. Gated communities. Warehouses, yards, and construction sites. Farms, ranches, and remote properties. Each deployment is designed around the property.

Question 10

Do you offer early deployment or preferred pricing?

Accepted Answer

Yes, for a limited time. We are onboarding a small number of properties through our Founders Program — qualified early clients receive preferred pricing and priority onboarding.

Question 11

I'm under contract with another security provider — what can I do?

Accepted Answer

We can help. In many cases PerimeterEye can offset or buy out existing security contracts as part of your upgrade. Submit a request and include: Your current provider. Remaining term. Estimated buyout amount (if known). Our team will review and provide options. Buyout eligibility and terms vary by contract and system scope.

Question 12

What's the next step?

Accepted Answer

Request a property review. We'll evaluate your layout, check compatibility with any existing cameras, and design a system around your property and protection goals.

Questions owners ask before they reserve.

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